{"id":3,"date":"2024-12-23T09:36:19","date_gmt":"2024-12-23T09:36:19","guid":{"rendered":"http:\/\/intouchray.com\/?page_id=3"},"modified":"2026-03-27T21:58:32","modified_gmt":"2026-03-27T13:58:32","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/www.intouchray.com\/eo\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<h2 class=\"wp-block-heading\" data-path-to-node=\"5\">1. Who We Are<\/h2>\n<p data-path-to-node=\"6\">Our website address is: <b data-path-to-node=\"6\" data-index-in-node=\"24\"><a href=\"https:\/\/www.intouchray.com\/eo\/\" target=\"_blank\" rel=\"noopener\" data-hveid=\"0\" data-ved=\"0CAAQ_4QMahcKEwihzdOTlMCTAxUAAAAAHQAAAAAQeA\">https:\/\/www.intouchray.com<\/a><\/b>. We provide industrial laser solutions to global business partners. For any data-related inquiries, please contact us at info@intouchray.com.<\/p>\n<h2 data-path-to-node=\"7\">2. Information We Collect and Why<\/h2>\n<p data-path-to-node=\"8\">While we provide informational content, our primary goal is to facilitate business-to-business (B2B) inquiries and technical support.<\/p>\n<ul data-path-to-node=\"9\">\n<li>\n<p data-path-to-node=\"9,0,0\"><b data-path-to-node=\"9,0,0\" data-index-in-node=\"0\">Inquiry Forms:<\/b> If you contact us for a quote or technical support, we collect the data provided in the form (Name, Company, Email, Phone Number, and specific machine requirements). This is used solely to provide the requested service and maintain our business relationship.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"9,1,0\"><b data-path-to-node=\"9,1,0\" data-index-in-node=\"0\">Comments:<\/b> When visitors leave comments on the site, we collect the data shown in the comments form, the visitor\u2019s IP address, and browser user agent string to assist with spam detection.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"9,2,0\"><b data-path-to-node=\"9,2,0\" data-index-in-node=\"0\">Media:<\/b> If you upload images to the website (e.g., for technical troubleshooting), you should avoid uploading images with embedded location data (EXIF GPS). Visitors to the website can potentially download and extract location data from images on the website.<\/p>\n<\/li>\n<\/ul>\n<h2 data-path-to-node=\"10\">3. Cookies<\/h2>\n<p data-path-to-node=\"11\">To ensure a smooth user experience and analyze site performance:<\/p>\n<ul data-path-to-node=\"12\">\n<li>\n<p data-path-to-node=\"12,0,0\"><b data-path-to-node=\"12,0,0\" data-index-in-node=\"0\">Account &amp; Login:<\/b> If you visit our login page, we set a temporary cookie to determine if your browser accepts cookies. This contains no personal data and is discarded when you close your browser. Upon login, we set several cookies to save your login information and screen display choices.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"12,1,0\"><b data-path-to-node=\"12,1,0\" data-index-in-node=\"0\">Interactions:<\/b> If you leave a comment or submit an inquiry, you may opt-in to saving your details in cookies. These last for one year and are for your convenience so that you do not have to fill in your details again.<\/p>\n<\/li>\n<\/ul>\n<h2 data-path-to-node=\"13\">4. Embedded Content from Other Websites<\/h2>\n<p data-path-to-node=\"14\">Articles on this site may include embedded content (e.g., videos of laser machine operations, technical diagrams). Embedded content from other websites (like YouTube or Vimeo) behaves exactly as if the visitor has visited those websites directly. These websites may collect data about you, use cookies, and monitor your interaction with that content.<\/p>\n<h2 data-path-to-node=\"15\">5. Who We Share Your Data With<\/h2>\n<p data-path-to-node=\"16\">We do not sell your data. However, for the purpose of fulfilling international orders and technical requests, data may be shared with:<\/p>\n<ul data-path-to-node=\"17\">\n<li>\n<p data-path-to-node=\"17,0,0\"><b data-path-to-node=\"17,0,0\" data-index-in-node=\"0\">Logistics Partners:<\/b> To arrange international freight and customs documentation.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"17,1,0\"><b data-path-to-node=\"17,1,0\" data-index-in-node=\"0\">Technical Support Teams:<\/b> To provide remote assistance or firmware updates.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"17,2,0\"><b data-path-to-node=\"17,2,0\" data-index-in-node=\"0\">Spam Detection:<\/b> Visitor comments and inquiries may be checked through automated spam detection services.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"17,3,0\"><b data-path-to-node=\"17,3,0\" data-index-in-node=\"0\">Password Resets:<\/b> If you request a password reset, your IP address will be included in the reset email.<\/p>\n<\/li>\n<\/ul>\n<h2 data-path-to-node=\"18\">6. International Data Transfers<\/h2>\n<p data-path-to-node=\"19\">As a global provider, the information we collect may be stored and processed in countries where we or our service providers maintain facilities (including China and third-party cloud servers). By using our services, you consent to the transfer of information to countries outside of your country of residence, which may have different data protection rules than those in your country.<\/p>\n<h2 data-path-to-node=\"20\">7. How Long We Retain Your Data<\/h2>\n<ul data-path-to-node=\"21\">\n<li>\n<p data-path-to-node=\"21,0,0\"><b data-path-to-node=\"21,0,0\" data-index-in-node=\"0\">Comments:<\/b> Comments and their metadata are retained indefinitely to recognize and approve follow-up comments automatically.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"21,1,0\"><b data-path-to-node=\"21,1,0\" data-index-in-node=\"0\">Business Inquiries:<\/b> Data from technical or sales inquiries is retained for the duration of the business relationship and as required by legal and tax regulations.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"21,2,0\"><b data-path-to-node=\"21,2,0\" data-index-in-node=\"0\">User Profiles:<\/b> For registered users, we store the personal information provided in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username).<\/p>\n<\/li>\n<\/ul>\n<h2 data-path-to-node=\"22\">8. What Rights You Have Over Your Data<\/h2>\n<p data-path-to-node=\"23\">If you have an account on this site, have submitted an inquiry, or have left comments, you can request an exported file of the personal data we hold about you. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes (such as sales records and export documentation).<\/p>\n<hr data-path-to-node=\"24\" \/>\n<h2 data-path-to-node=\"25\">Key Improvements Made:<\/h2>\n<ol start=\"1\" data-path-to-node=\"26\">\n<li>\n<p data-path-to-node=\"26,0,0\"><b data-path-to-node=\"26,0,0\" data-index-in-node=\"0\">B2B Context:<\/b> Added a section for <b data-path-to-node=\"26,0,0\" data-index-in-node=\"33\">Inquiry Forms<\/b>, which is the most important part of your website for generating leads.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"26,1,0\"><b data-path-to-node=\"26,1,0\" data-index-in-node=\"0\">International Scope:<\/b> Added <b data-path-to-node=\"26,1,0\" data-index-in-node=\"27\">Section 6 (International Data Transfers)<\/b>. This is crucial for a company based in China selling to the EU or USA, as it covers the legal requirement to disclose where data is stored.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"26,2,0\"><b data-path-to-node=\"26,2,0\" data-index-in-node=\"0\">Logistics Mention:<\/b> Added <b data-path-to-node=\"26,2,0\" data-index-in-node=\"25\">Section 5 (Who We Share Your Data With)<\/b> to include &#8220;Logistics Partners.&#8221; This explains why a third party might get their shipping address.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"26,3,0\"><b data-path-to-node=\"26,3,0\" data-index-in-node=\"0\">Professional Tone:<\/b> Removed some of the &#8220;blog-only&#8221; feel to make it look like a serious industrial manufacturer&#8217;s policy.<\/p>\n<\/li>\n<\/ol>","protected":false},"excerpt":{"rendered":"<p>1. Who We Are Our website address is: https:\/\/www.intouchray.com. We provide industrial laser solutions to global business partners. For any data-related inquiries, please contact us at info@intouchray.com. 2. Information We Collect and Why While we provide informational content, our primary goal is to facilitate business-to-business (B2B) inquiries and technical support. Inquiry Forms: If you contact [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"blocksy_meta":[],"_links":{"self":[{"href":"https:\/\/www.intouchray.com\/eo\/wp-json\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.intouchray.com\/eo\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.intouchray.com\/eo\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.intouchray.com\/eo\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.intouchray.com\/eo\/wp-json\/wp\/v2\/comments?post=3"}],"version-history":[{"count":3,"href":"https:\/\/www.intouchray.com\/eo\/wp-json\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":4890,"href":"https:\/\/www.intouchray.com\/eo\/wp-json\/wp\/v2\/pages\/3\/revisions\/4890"}],"wp:attachment":[{"href":"https:\/\/www.intouchray.com\/eo\/wp-json\/wp\/v2\/media?parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}